IT Control, Balanced Scorecard & ROI

Seminar Code: N501E

The aim of the CObIT approach is not just to act as a de facto standard by providing IT Governance guidelines, but also to ensure that management is supported with the aid of 34 defined areas of control.
During this seminar, you will learn how to achieve the perfect alignment between IT and the business processes with the help of the Balanced Scorecard. The ROI analysis also helps you to identify, interpret and evaluate the profitability of the IT organisation.

You will have the chance to put the theory you learn straight into practice in case studies, allowing you to evaluate your own strategies.

>>> Contents
>>> Learning objectives
>>> Prerequisites
>>> Target group
>>> In-house

Contents:

Introduction to IT Governance and the CObIT framework
The Balanced Scorecard as the basis of decision-making
Creation of the Balanced Scorecard and application in relation to the CObIT approach
Basic principles of the Return on Investment analysis
Relationship between the Balanced Scorecard and ROI analysis
Definition and evaluation of key figures

Learning objectives:

You will be able to review CObIT control objectives by using the appropriate methods.
You will be able to evaluate key figures based on the Balanced Scorecard and define potential for improvement.
You will learn how to create and interpret an ROI analysis.
You will understand the relationship between the different key figures and will be able to evaluate strategies better.

Prerequisites:

Basic knowledge of the ITIL approach to IT Service Management and IT Governance with CObIT.

Target group:

IT Managers, Process Managers, IT Controllers, IT Auditors, Project Managers, Consultants

In-house:

ncc only offers this training in-house. We would be pleased to adapt this training to cater for your individual desires and requirements!